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FAQ

Q1. Can I have a sample order for pipe wrap tapes?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than one full 20 ft container.

Q3. Do you have any MOQ limit for pipe wrap tapes order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL,FEDEX,TNT. It usually takes 3-5 days to arrive. Airline and

sea shipping also optional.

Q5. How to proceed an order for tapes?

(1) Let us know your your requirements.

(2) We will quote you or support our suggestions.

(3) Sample confirmation.

(4)After recieving your deposite, we will arrange the production.

(5)After confirmation by you about goods, please pay us the balance payment.

(6)Shipping.

Q6. Is it OK to print my logo on tape product?

A: Yes. We can print your logo on the carton or the inner core.

Q7. Do you offer guarantee for the products?

A: Yes, we offer 5-10 years warranty to our products according to the different products.

Q8. How to deal with the faulty?

Do not worry. Once we recieved your feedback, our after-sales specialist will contact you. Help you to deal with thr faulty, support you very well.


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CONTACT US

Contact: Hella Zhang

Phone: 0086-18763896607

Tel: 0086-18054645793

Email: hellazhang.jy@gmail.com

Add: No.77 Zhongxing road, Kenli county,Dongying city,Shandong,China

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